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Legal informationen

Mandatory information according to § 5 Sect. 1 E-Commerce Act
General Terms & Conditions of the Austrian Hotel Industry (“AGBH 2006”)

Bank details: Raiffeisenbank St. Johann im Pongau, BLZ 35057, Account Nr. 93 484
IBAN: AT19 3505 7000 0009 3484,  BIC: RVSAAT2S057
Hotel Alpenschlössl, Family Viehhauser
Alpendorf 3a
5600 St. Johann im Pongau, Austria
Phone +43 (0) 6412 / 40 600
Fax +43 (0) 6412 / 40 600-90
E-mail [email protected]
Company name: Alpenschlössl Viehhauser KG
Company number: 246222t
VAT number: ATU 57967249
Commercial court: Landesgericht Salzburg
Local authorities acc. to ECG (e-Commerce Act): Bezirkshauptmannschaft St. Johann im Pongau
Group: Hotels, Kosmetik, Fußpfleger
Chamber of commerce: Salzburg

Information on online dispute resolution in accordance with Art. 14 para. ODR VO

The European Commission offers the possibility for online dispute resolution on one of their powered platforms (so-called "ODR platform"). The OS platform can serve as a focal point for the extra-judicial settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr/.

Data privacy

We respect your data privacy. Read more in the data privacy statement.

Information regarding our all-inclusive offers

If you book a combination of travel services at the Hotel AlpenSchlössl, it is a package holiday according to the policy (EU) 2015/2302.
Due to that, you can make use of the EU-rights for package holidays.
The Hotel AlpenSchlössl takes the full responsibility for the delivery of the seperate services of the packages. If one part of the package will not be available from the side of the company, the guest will get a refund for this part. The hotel AlpenSchlössl is not liable for the acts of the nature and if something happens by one´s own fault.

Our partners for carrying through our packages:

Snow Space Salzburg
Alpendorf 2
5600 Sankt Johann im Pongau
+43 (0) 6412 / 6260

Ski amadé GmbH
Prehauserplatz 3
5550 Radstadt
+43 (0) 6452 / 202 02-0

Ski school Alpendorf
Alpendorf 10
5600 Sankt Johann im Pongau
+43 (0) 6412 / 8455

Tourismusverband Sankt Johann-Alpendorf
Ing. -Ludgwig-Pech-Straße 1
5600 Sankt Johann im Pongau
+43 (0) 6412 / 6036

Should it be the case that there is a problem with the carrying out of your all-inclusive services during your stay, you can contact either the parties concerned or us at the Hotel AlpenSchlössl under the following telephone number: +43 (0) 6412 / 40 600.

Further information regarding the all-inclusive laws can be found here
www.justiz.gv.at/pauschalreisegesetz

Copyright ©

Concept, design & programming:
by Werbeagentur Algo

Photographic materials:
  • Hotel Alpenschlössl
  • Tourist office St. Johann im Pongau
  • Werbeagentur Algo
  • Shutterstock.com
  • Selina Flasch Photography

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