If you book a combination of travel services at the Hotel AlpenSchlössl, it is a package holiday according to the policy (EU) 2015/2302.
Due to that, you can make use of the EU-rights for package holidays.
The Hotel AlpenSchlössl takes the full responsibility for the delivery of the seperate services of the packages. If one part of the package will not be available from the side of the company, the guest will get a refund for this part. The hotel AlpenSchlössl is not liable for the acts of the nature and if something happens by one´s own fault. Our partners for carrying through our packages: Snow Space Salzburg
5600 Sankt Johann im Pongau +43 (0) 6412 / 6260 Ski amadé GmbH
5550 Radstadt +43 (0) 6452 / 202 02-0 Ski school Alpendorf
5600 Sankt Johann im Pongau +43 (0) 6412 / 8455 Tourismusverband Sankt Johann-Alpendorf
Ing. -Ludgwig-Pech-Straße 1
5600 Sankt Johann im Pongau +43 (0) 6412 / 6036
Should it be the case that there is a problem with the carrying out of your all-inclusive services during your stay, you can contact either the parties concerned or us at the Hotel AlpenSchlössl under the following telephone number: +43 (0) 6412 / 40 600
Further information regarding the all-inclusive laws can be found herewww.justiz.gv.at/pauschalreisegesetz